nokia_e65_velika2 years, 1 month, 2 weeks, 3 days and around 3 hours ago I bought my first Nokia mobile phone. Since I considered myself to be an up and coming business man, I decided to go with the E65. It was love at first sight. I spent a lot of time with my phone and I took it everywhere. Sadly only a month into our relationship my phone got ill. I was devastated and immediately took it to the workshop where it was repaired. I was so happy to get my phone back that I decided to take it on a trip, but in the middle of the trip sadly, it got ill again. I didn’t know what to do; I couldn’t call anybody so when I got back from my weekend getaway I had to go straight to the repair shop. This went on for a few months until I was compelled to dump the E65 because it was too time consuming! (I know, how harsh of me!) I had invested around $600 in the relationship and all I had was bad memories.

After a while I started to miss E65, I mean it did take decent videos so I started to use it again. Now a few months later and after only about a year of usage E65 died, the workshop said I had to bury it. It only had a 2 year warranty.

I got a crappy phone, I brought it to the workshop 3 times, and the retailer didn’t want to let me exchange the phone for one that actually worked properly. Instead I was forced to bring it back to the workshop every other month. As a customer, I would say this is unacceptable. As a branding enthusiast, I think the retailer isn’t representing one of the world’s largest brand well enough. Nokia doesn’t want to be known for manufacturing phones that have an expiration date. But that might be okay because according to this article when CEO of Nokia Olli-Pekka Kallasvuo is asked to describe Nokia, the first thing he says is, “We are not a cell-phone company.”

Right now I am dating a 6 year old, phone that is. It is an old but solid Sony Ericsson and the relationship is going great, but let’s face it, it’s just a relapse phone and it will never last.